FAQs

booking

  • A $250 deposit will be due at the time of booking. Your remaining reservation balance will be charged 2 weeks prior to your pick-up date.

  • Your $250 deposit is fully refundable up to 30 days prior to your pick-up date with no cancellation fees.

  • Cancellations that are made within 30 days of pick-up will be charged the $250 booking deposit.

  • Cancellations that are made within 14 days of pick-up will be charged 100% of the reservation total.

  • There are no refunds given for early return of rentals.

insurance

  • All rentals require customers to purchase our comprehensive insurance policy at the time of booking. This policy includes third party liability, collision and comprehensive coverage.

  • Chipped or broken windshields are not covered under this policy. Additional windshield coverage is offered for $5 a day.

  • Road-side assistance is also available, and encouraged, for purchase.

Find Our Full Terms and Conditions Here

FAQs

how old do i need to be to rent a vehicle?

You must be 25 years of age and hold a valid drivers license.

What are pick up and drop off hours?

Pick up time is 3pm, drop off by 12pm. Flexible hours are available but must be arranged and confirmed prior to picking up your rental.

is there a nightly minimum on rentals?

Yes, there is a 3-night minimum for all of our rentals.

when is the best time to visit alaska?

Alaska has so much to offer year round! May-August is considered our top tourist season with ample hours of daylight…thank you midnight sun! Expect warmer temps, spawning salmon, feeding humpback whales, calving glaciers and more.

September-January can be ideal months to chase the Aurora. We see fewer tourists at this time so trails and campgrounds are typically less populated.

March-April historically brings the POW. Skiing options are endless and with tent insulation options an Out Yonder adventure vehicle can be a great way to follow the snow.

Do you offer airport/hotel pick-ups

Yes! We offer complimentary airport, hotel, and Anchorage area pick up and drop offs. Please make sure to coordinate with us ahead of time.

What all inclusive camping gear is included with my rental?

2 single sleeping bags or 1 double sleeping bag

2 pillows

1 campfire blanket

2 camp chairs

1 camp table

4 gallon container of water

A double burner camp stove + lighter

1 propane canister

1 pot, 1 pan

1 coffee pour over + biodegradable filters

4 plates, 4 bowls and 4 cutlery sets

1 wine/bottle opener

1 wash basin, biodegradable camp soap, kitchen towel, biodegradable trash bag

1 set of solar camp lights

1 canister of bear spray

Find a full list of what’s included HERE